Strategy AC2.1: Work with MPO, RPO, transit operators, and NCDOT to implement a regional mobility/call center. This center could improve coordination of route and system effectiveness while reaching more people.
There are a variety of collaboration strategies available for local transit providers. One of those strategies could be a regional mobility/call center—which would not replace any of the local transit operators—as a central point for schedule information, coordination, and transit provider referral for use by the general public. Another option could be the creation of a regional umbrella transit agency—which would not replace existing transit providers—that would provide express bus service to and from major employment centers and downtowns in coordination with local transit routes.